Submitting Chromebook Help Ticket

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Submitting Chromebook Help Ticket

My Chromebook is broken, how do I get it fixed?

If your Chromebook is in need of repair… 

  1. Create a new email.

  2. In the “To:” line address the email to

  3. In the “Subject:” line type “Chromebook Repair” and add the number engraved on the cover of your Chromebook.

  4. Copy and paste the following and complete the information at the end of each line

First and Last name:


1st Period Teacher:

Description of problem:


Someone from the Mapleton Tech Department will retrieve the Chromebook and assess it for repairs. The student will receive a loaner device and parents/guardians will be notified through email that a loaner has been assigned. Parents/Guardians will also receive email notifications of repair costs.

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